The Dominant Hotel IT Manager has two customers: The Guest and the Internal Staff Members. Their customers are the lifeblood of the hospitality IT industry. The customers that keep the Hotel IT Manager in their position but are a larger part of what makes their endeavors a success or a failure. To understand them, is […]
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Knowledge is very important. Reading about how other people/companies do it and make it a success is always fulfilling, energizing and can yield an idea. Taking ideas from other successful people and or industries can always be a game changer. The below are my favorites that inspire me, give me a different thought process to […]
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From a single hotel to a group of hotels. How does the Hotel Dominion work? Let’s start with ownership. There are predominantly, four different types of hotel ownership structures: Independent owner, Brand/Chain Owner, Management Company and Franchisor. I will not bore you with an explanation of each. Types of Hotels Over the years, the evolution […]
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Becoming a Dominant Hotel IT Manager starts with a question: “How can I be better?” In this context, ‘Dominant’ should not be looked upon with malicious intent, but rather a positive thought attribute. In asking that question, I intended this post to be only a few pages long. And then it started pouring out. Expanding. […]
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